Customer Satisfaction

When you're happy, we're happy.

Pardee Homes cares about each of our homebuyers, their experience with us and, ultimately, their satisfaction with the home they've selected. We treat each new homeowner like family. This is the commitment that has made us #1 in customer satisfaction time and again.

The love is mutual. Just look at our “willingness to refer” score. This year to date, more than 90% of our homebuyers say they would refer us to a family member or friend. Nothing makes us prouder than satisfied customers who come back to us for their second or third Pardee home.


We love our growing family, and it shows. In our customer-focused process. In the design and workmanship of every home. In our thoughtful community planning. In the conscientious use of renewable resources.

Your vote of confidence has earned us national recognition.

  • In 2012, Pardee Homes was ranked by our new homeowners as one of America's best homebuilders.
  • We received 13 Eliant Homebuyers' Choice Awards for customer satisfaction between our California divisions in San Diego, Los Angeles and the Inland Empire, and our Las Vegas division.
  • We also earned our third consecutive "Best" from the Los Angeles Daily News, as area readers voted us their favorite homebuilder.
  • The Las Vegas division continued our illustrious history with J.D. Power and Associates, earning the highest rankings for Customer Satisfaction and Quality more than once in just the last few years.
  • Other awards in 2012 included top honors for Community of The Year and Individual Achievement from SoCal Awards and 2 honors from Best in American Living. See more awards here.