Number One. That's a phrase that has made all of us at Pardee Homes very proud. Our Inland Empire Division received the number one national ranking from Eliant, Inc. with the 2010 Homebuyers' Choice Award for the Highest Percent of Sales from Referrals in the Large Builder category. We couldn't be happier—these awards tell us we're taking care of our customers and building high quality homes, and because of that, our homebuyers are recommending us to their friends and family. And that means a lot.

Continuous improvement leads to satisfied homebuyers

Creating satisfied homebuyers motivates us every day. That's why Pardee Homes works with Eliant to survey every one of our buyers to evaluate their experience top to bottom. Eliant is the country's foremost consumer research company focused exclusively on the new home builder industry.

Eliant surveys our new homebuyers about overall satisfaction, their purchase process, home personalization, construction, home occupancy and finance experiences as well as installation and workmanship. Eliant provides Pardee Homes with responses to three detailed surveys: at move-in, at mid-year and on the homeowner's anniversary of move-in. This feedback helps us to satisfy specific requests by individual homeowners, and it helps us identify areas where we can get even better.

"After 25 years of measuring home owners' satisfaction with their new-home purchase and ownership experience. I can honestly say that very few of our hundreds of client builders can match Pardee Homes' continuous commitment to their customers," says Bob Mirman, Eliant founder and CEO. "Each year, their homeowners' satisfaction levels just get better and better. To me, this is proof that Pardee Homes is delivering an incredible experience to their customers."

The Eliant score we watch most closely? Your willingness to recommend Pardee Homes to a family member or friend. We're happy to report that across all regions, more than 9 out of 10 Pardee homebuyers would recommend us. Read some of their stories.