Pardee Nationally Ranked For Customer Commitment
Pardee Homes is again recognized as one of America’s best homebuilders, with 13 awards for customer satisfaction. Pardee’s honors were bestowed across all of its divisions and the LA-based homebuilder was among the dominant winners of the national Eliant survey program.
The LA/Ventura division placed second among medium volume builders, with 37.5% sales from referrals. This division also earned an honorable mention for its customer service experience. The company’s additional Eliant honors included a premier award in the coveted “Eliant” category, which measures overall purchase and ownership experience.
“The nation’s best homebuilders have learned that the best way to stimulate sales is with referrals from customers who are delighted by an extraordinary purchase and ownership experience,” said Robert Mirman, founder and Chief Executive Officer of Eliant, which has been surveying buyers of new homes for 28 years. “We commend our award-winning companies for outstanding achievements!”
Eliant winners emerged from the tabulation of more than 68,000 surveys given to new homeowners of 170 major homebuilders across the U.S. and Canada; 128 builders received a sufficient number of completed surveys to qualify for the 15th annual competition.
Pardee President and CEO Michael McGee called the honors an extraordinary validation of the company’s workforce. “In any business, delighted customers are those whose experience with purchase and ownership is outstanding,” said McGee. “This happens only when great people are striving to please those customers, and I could not be prouder of the people of Pardee Homes!”
Celebrating more than 90 years in homebuilding, Pardee Homes creates homes and communities for first-time through luxury buyers. It was among the first to embrace master-planned community concepts; green homebuilding measures; environmentally sensitive development practices; and customer-focused processes for new home purchase.
Outstanding new home communities by Pardee Homes in the LA area include LivingSmart® Homes Fair Oaks Ranch®, where stylish design combines with a wealth of included and optional green features. Solar power systems are among the green standards, adding to value that also includes pricing from the $400,000s and home sizes of approximately 1,846 to 2,432 square feet of living space. See www.pardeehomes.com. Also see www.eliant.com.
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Linda Faiss/Faiss Foley Warren Public Relations & Government Affairs